Troubleshooting your Office login

If you were following the post on Power Automate and got to the plans message/choice, you can do the following to troubleshoot quickly.

First, you would think that you would have been prompted immediately upon entering the application, but that is not the case. As I like to say, "That's how they get you." Once you've gone through the templates and see all that there is to do and you want to experiment, if you do not already own a license for the tool, you are more likely to decide to purchase it at that time.

So, if you are here, then you likely saw the following:

If you are like me and have multiple accounts, you can verify that you are signed in with the correct credentials by hovering over your initials in the top right corner:

And as a last resort, click your name or icon.

In the interest of best practices, Microsoft treats its licenses as "least privilege" as well, when it comes to security. Least privilege IS the mandate, so they are correct in doing so, even if it feels a bit tedious.

For instance, I have a personal account. It has a "Home" subscription. However, I have an additional account through a volunteer organization that has more features, as a full organization. Even though I have licenses issued to the same email address for the additional products, the system defaults to least privilege, and I had to create a different login for the organizational work.

At any rate, you can choose My Office profile to verify that you have the appropriate licenses/subscriptions.

Correcting this issue for you should be as simple as signing out and logging in again with the appropriate account. If your browser is being helpful, and remembering things for you though, you may need to resort to an Incognito or InPrivate browser session.